Our Mission

Because Spanline is a national franchise, it operates under a defined set of prescribed operating and performance standards. Every aspect of the business is covered ensuring we meet and exceed your expectations. These standards are encased in our 5 Star Code of Ethics.

Spanline also have a National Service Performance Code that prescribes performance levels and standards in Service, Project Design, Materials Production and Handling, Project Administration, Management, Construction and Engineering.

Every aspect of our performance is to prescribed and defined franchise and industry "best practice" disciplines and each Spanline Franchisee and each of their personnel are committed to meeting and exceeding your expectations.

Our Quality Commitment

The components of the Spanline building system are created to comply with precise quality standards in engineering integrity, material performance and product finish specifications. These are defined and governed by the various applicable Australian Standards, Certified Engineering Specifications and the Australian Building Code.

Spanline Home Additions guarantee its obligation, quality and performance in respect to these stated and defined requirements.

The Spanline Home Additions Franchise Business system, as defined within the Spanline Franchising Agreement, binds Spanline franchise operators to prescribed minimum standards in terms of their obligations to statutory, state and federal laws, the Australian Building Code, Builders Licence and statutory insurance regulations.

This agreement also prescribes service and conduct performance standards as defined in the Franchise Performance and Procedures Manual.

Spanline History

Spanline Australia was formed in 1985 following the creation and development of the Spanline Home Additions Building System. Spanline Australia provides support, management and solutions through its range of staff and professional services to the Spanline Franchise Group encompassing 36 franchises.

Spanline Australia pioneered the production of a fully engineered, all steel roll formed patio roofing product and today that same unique product forms the integral part of the Spanline Home Additions Building System.

Ongoing development has led to the production of associated roll forming machines, which in addition to the roofing product now produce beams, gutters and back channel. These state of the art machines are all owned and operated by Spanline Home Additions Franchises allowing for improved sales, manageable stock levels and controlled production.

In 1993, Spanline moved towards full system franchising and since then has developed sophisticated franchise systems, codes, procedures and practices that allow for a more proactive and rewarding business. The Spanline National brand image has strengthened as a result of national marketing and customer service commitments, along with full franchise system performance standards.

Spanline has pioneered many innovations within the patio industry, from product through to marketing, service and building standards. The move to franchising has allowed Spanline to become a well known national brand name.

In 1999, Spanline began the operation of its National Buying Office (Franchise Alliance), which not only secures the benefits of buying products nationally, but also ensures other business essentials, such as insurance, leases, finance and technology.

Today, Spanline Franchisees number 36 and are located in virtually every capital city and major regional centre around Australia. There are more than 2400 owners, employees, sub contractors, casual and part time personnel associated with the Spanline Franchise System. It is the largest home additions Franchise System in Australia's and is the home additions market leader. Spanline completes more than 6000 home additions projects each year.